Infra Privacy Policy

Last updated: August 21, 2026

This Privacy Policy explains how Infra, Charles-Henri Chaki and Srijith Pradeep Kumar, collects, uses, stores, and discloses information through infraqc.ca.

Infra is currently a science fair project operated from Quebec, Canada.

We aim to collect only information that is reasonably necessary for the operation, development, and scientific evaluation of Infra. Quebec's privacy framework requires organizations collecting personal information through technological means to provide a clear privacy policy and information about matters including collection purposes, rights, retention, third parties, and the person responsible for privacy.

1. Information We Collect

Account information

When you create an account, we collect:

• Email address;
• Username;
• Password information.

Passwords should be stored in a secure, non-reversible form and should not be accessible to Infra administrators in their original form.

Pothole reports

When you submit a report, we collect:

• Photograph(s);
• Precise pothole location selected by you;
• Description, if provided;
• Date and time;
• Severity assessment;
• Your account's association with the report.

We may subsequently add information obtained through our own analysis, including:

• Pothole dimensions;
• Estimated volume;
• Measurements;
• AI-generated classifications;
• Other information relevant to the scientific analysis of the pothole.

Technical information

When you use Infra, our infrastructure and third-party services may process technical information such as:

• IP address;
• Browser and device information;
• Server logs;
• Authentication information;
• Error and diagnostic information;
• Usage and analytics information.

Cookies

Infra uses cookies and similar technologies.

Some cookies are necessary for functions such as keeping you signed in. We may also use analytics technologies to understand how the website is being used and to improve it.

2. Location Information

Infra does not require you to provide your device's live GPS location.

You may be prompted to use your device's location functionality to help select the location of a pothole. The location used for the report is the location of the pothole, selected on the map.

We do not store your device's live location separately as a record of where you were.

The precise coordinates of a pothole report may be permanently retained because the location is an essential part of the pothole database and scientific purpose of Infra.

3. How We Use Information

We use collected information to:

• Create and manage accounts;
• Authenticate users;
• Receive and verify pothole reports;
• Display verified potholes;
• Detect potholes using AI;
• Estimate pothole severity;
• Conduct measurements and analysis;
• Train and improve our AI systems;
• Conduct scientific research and analysis;
• Evaluate the effectiveness of Infra;
• Communicate relevant pothole information to municipalities or other organizations;
• Maintain and secure the website;
• Diagnose errors;
• Analyze website usage;
• Prevent abuse and fraudulent activity;
• Comply with applicable legal requirements.

We not sell personal information.

4. AI and Automated Processing

Photographs and pothole information may be processed by our AI systems.

Our AI may attempt to determine whether an image contains a pothole and estimate its severity.

AI results may subsequently be reviewed or corrected by us.

AI-generated information may be used to improve future versions of the system.

Infra's AI analysis is primarily directed at the road and pothole, rather than profiling individual users.

5. Scientific Research and AI Training

Because Infra is a science fair project, information collected through the service may be used for scientific research and experimentation.

This may include:

• Testing pothole-detection accuracy;
• Evaluating severity estimation;
• Training machine-learning models;
• Measuring system performance;
• Comparing automated measurements with real-world measurements;
• Producing aggregated statistics.

Where practical, research outputs will focus on potholes and road conditions rather than individual users.

6. Public Information

After we have reviewed and identified a pothole, information about the pothole may become publicly available.

This may include:

• Pothole location;
• Photograph;
• Description;
• Severity;
• Date/time;
• Measurements;
• Estimated volume;
• Other information relating to the road defect.

Your email address, password, and other account credentials will not be intentionally displayed as part of the public pothole database.

However, you should avoid including personal information about yourself or other people in photographs or descriptions submitted to Infra.

7. Service Providers

Infra uses third-party technology and infrastructure providers, which may process information on our behalf or as part of providing their services.

These currently include:

• Cloudflare, for network, security, and related infrastructure services;
• Neon, for database infrastructure;
• Render, for application hosting and infrastructure;
• OpenStreetMap, for mapping and geographic information;
• Analytics and error-tracking services used by Infra.

These providers may process technical or other information according to their own terms and privacy policies.

Some information may be processed or stored outside Quebec. Where required by Quebec law, we will conduct the appropriate assessment before communicating personal information outside Quebec.

8. Data Retention

We intend to retain pothole reports and their associated scientific data indefinitely, because the long-term dataset is part of the scientific purpose of Infra.

Account information may be retained while your account exists.

When you delete your account, we will delete or de-identify account information where reasonably possible and legally required.

Deleting an account does not necessarily mean that all pothole information associated with the account will immediately disappear. Pothole data may be retained when it is necessary for Infra's scientific database, public pothole records, legal obligations, or other purposes permitted by law.

You may contact us if you want information about what personal information remains associated with you.

9. Account and Data Deletion

You may request deletion of your account or personal information by contacting:

infraqc.ca@gmail.com

We will assess deletion requests in accordance with applicable law.

Because pothole reports form part of a long-term scientific dataset, we may retain non-personal pothole information after removing or separating information that identifies the reporting user.

10. Your Privacy Rights

Subject to applicable law, you may have rights including:

• Requesting access to personal information we hold about you;
• Requesting correction of inaccurate information;
• Requesting deletion where applicable;
• Asking how your information is being used;
• Asking who has access to your information;
• Asking how long information is retained;
• Withdrawing consent where consent is the legal basis for processing;
• Requesting information concerning the communication of your information.

Requests should be sent to infraqc.ca@gmail.com .

11. Users Aged 14 to 17

Infra requires users to be at least 14 years old to create an account or submit a pothole report.

We do not intentionally collect information from children under 14 through account creation or pothole reporting.

If we learn that a person under 14 has created an account or submitted information contrary to this requirement, we may remove the account and associated personal information as appropriate.

12. Security

We use reasonable administrative, technical, and organizational safeguards intended to protect information against unauthorized access, use, disclosure, modification, or loss.

No internet-based service can guarantee absolute security.

If a confidentiality incident involving personal information presents a serious risk of harm, applicable Quebec law may require us to notify affected individuals and the Commission d'accès à l'information.

13. Privacy Officer

The persons responsible for the protection of personal information held by Infra are:

Charles-Henri Chaki
Srijith Pradeep Kumar

They can be contacted at:

infraqc.ca@gmail.com

14. Changes to This Policy

We may update this Privacy Policy as Infra develops.

If we make material changes, we will provide notice through the website or another appropriate method.

The date at the top of this policy indicates when it was most recently updated.

15. Contact

For privacy questions, access requests, correction requests, deletion requests, or complaints: