Infra Terms of Service

Last updated: August 21, 2026

These Terms of Service ('Terms') govern your use of Infra, available at infraqc.ca ('Infra', 'we', 'us', or 'our'), operated by Charles-Henri Chaki and Srijith Pradeep Kumar in Quebec, Canada.

By creating an account or using Infra, you agree to these Terms. If you do not agree, do not use the service.

Important: Infra is currently a science fair project. It is not a municipal authority, emergency service, or guarantee that a reported road defect will be repaired.

1. Eligibility

You must be at least 14 years old to create an account or submit a pothole report through Infra.

By creating an account, you represent that you are at least 14 years old and that the information you provide is accurate.

Infra may restrict or terminate accounts where we reasonably believe that a user does not meet this requirement.

2. Accounts

To submit pothole reports, you must create an account using:

• An email address;
• Username;
• A password.

You are responsible for maintaining the security of your account and password.

You must not:

• Share your password with others;
• Impersonate another person;
• Create accounts for fraudulent or abusive purposes;
• Provide intentionally false information.

You may delete your account through the functionality provided by Infra or by contacting us at infraqc.ca@gmail.com.

3. Pothole Reports

Users may submit reports containing information such as:

• A photograph;
• The location of the pothole;
• A description;
• The date and time of the report;
• A severity assessment.

Infra may subsequently add information to a report, including measurements, estimated volume, dimensions, or other information obtained through our analysis.

Submitted reports may initially remain private while Infra reviews them. We may verify and identify a reported pothole before making the report publicly visible.

We reserve the right to reject, modify, remove, or correct reports.

4. Accuracy of Reports and AI

Infra uses automated systems and artificial intelligence to assist with pothole detection and severity estimation.

AI-generated results may be inaccurate. A report, classification, severity assessment, measurement, or other automatically generated information should not be treated as a guaranteed representation of actual road conditions.

Infra does not guarantee that:

• A reported defect is actually a pothole;
• The reported location is perfectly accurate;
• The reported severity is accurate;
• AI-generated measurements are accurate;
• A municipality or other authority will act on a report.

5. Municipal Communications

Infra may communicate pothole information to municipalities, road authorities, researchers, or other relevant organizations.

Submitting a report does not guarantee that Infra will forward it to a municipality or that a municipality will investigate or repair the reported issue.

Infra is not an emergency reporting service. Do not use Infra to report an immediate danger requiring urgent assistance.

6. Public Reports

After a report has been reviewed and identified by Infra, we may display information about the pothole publicly, including its location, photograph, severity, description, measurements, and other information relating to the road defect.

We will not intentionally publish your account password or email address as part of a public pothole report.

7. User Content

You retain any rights you have in photographs and other content you submit to Infra.

By submitting content to Infra, you grant us a non-exclusive, worldwide, royalty-free licence to store, reproduce, process, analyze, modify, display, and use that content for purposes including:

• Operating Infra;
• Verifying pothole reports;
• Improving the service;
• Developing and training our pothole-detection systems;
• Conducting scientific or technical research;
• Creating statistics and analyses;
• Communicating relevant information to municipalities or other organizations.

This licence continues for as long as necessary for these purposes, subject to applicable law and our Privacy Policy.

You should not upload photographs containing unnecessary personal or sensitive information.

8. Prohibited Use

You must not use Infra to:

• Submit knowingly false or fraudulent reports;
• Submit reports intended to harass another person;
• Upload illegal content;
• Upload malicious software;
• Attempt to gain unauthorized access to Infra;
• Interfere with the operation or security of Infra;
• Circumvent account or age restrictions;
• Use Infra for unlawful purposes.

We may remove content or suspend accounts that violate these Terms.

9. Intellectual Property

The Infra website, software, design, branding, databases, AI systems, and other original materials created for Infra are owned by or licensed to the project operators, except where otherwise indicated.

You may not reproduce, redistribute, modify, or commercially exploit Infra's proprietary materials without permission.

Third-party materials and services remain subject to their respective licences and terms.

10. Availability

Infra is a science fair project and may be modified, suspended, or discontinued at any time.

We do not guarantee that Infra will:

• Always be available;
• Operate without errors;
• Preserve every submitted report;
• Be compatible with every device;
• Produce uninterrupted or accurate results.

11. Disclaimer

Infra is provided on an 'as is' and 'as available' basis to the extent permitted by law.

Infra is intended to assist with identifying and documenting road defects. It should not be relied upon as the sole source of information when making decisions concerning road safety.

You remain responsible for exercising appropriate caution around roads and road defects.

12. Limitation of Liability

To the maximum extent permitted by applicable law, Charles-Henri Chaki and Srijith Pradeep Kumar will not be liable for losses or damages arising from:

• Reliance on an Infra report;
• Incorrect AI classifications or measurements;
• Incorrect or outdated pothole information;
• A municipality failing to act on a report;
• Service interruptions;
• Loss of submitted content;
• Unauthorized access resulting from circumstances outside our reasonable control.

Nothing in these Terms excludes or limits liability where such exclusion or limitation is prohibited by applicable law.

13. Changes

We may modify these Terms as Infra develops.

If material changes are made, we will provide reasonable notice through Infra or another appropriate method.

Your continued use of Infra after the updated Terms take effect constitutes acceptance of the revised Terms, to the extent permitted by law.

14. Governing Law

These Terms are governed by the laws applicable in the Province of Quebec and Canada, without regard to conflict-of-law principles.

Any dispute concerning these Terms will be subject to the jurisdiction of the courts of Quebec, subject to any mandatory rights or protections provided by applicable law.

15. Human Informed Consent

We are requesting your voluntary participation in our science fair research project. Please read the following information carefully before deciding whether to participate. If you agree to participate, please complete the signature section below.

Student researchers: Charles-Henri Chaki and Srijith Pradeep Kumar

Project title: Infra: An AI-Assisted Pothole Detection and Infrastructure Maintenance System

1. Purpose of the Project

The purpose of this project is to develop and evaluate a technology platform for identifying, documenting, and analyzing potholes and road infrastructure damage. Infra allows members of the public to submit pothole reports, which contribute to the evaluation of our reporting system, artificial intelligence models, and proposed infrastructure maintenance approach. The information collected will be used exclusively for the purposes described in this consent form and the applicable website policies.

2. Participation and Procedures

If you choose to participate, you will be asked to use the Infra website to submit one or more pothole reports. A report may require you to provide:

• Photographs of the pothole or damaged infrastructure.
• The geographical location of the reported pothole.
• A written description or other relevant information about the reported damage.
• The date and time associated with the report.
• An account, which may require an email address, username, and password.

Submitted reports may be processed by automated systems, including artificial intelligence models, and may be reviewed by the student researchers. The information may also be used to evaluate system performance, improve detection methods, and conduct research analyses.

3. Time Required

Submitting an individual pothole report is expected to take approximately 3 to 5 minutes, depending on the information provided. Participation is limited to the time you choose to spend submitting reports.

4. Potential Risks and Benefits

Participation involves minimal anticipated risk. However, submitting photographs and geographical locations may reveal information about the surrounding environment. You should not approach moving traffic or enter unsafe areas to collect information. Do not include identifiable individuals, vehicle license plates, or other unnecessary personal information in submitted photographs. There is no guaranteed direct benefit or financial compensation for participating. Your reports may contribute to research and the development of infrastructure maintenance technologies.

5. Confidentiality and Use of Information

The student researchers will handle submitted information in accordance with the Infra website's Terms of Service and applicable privacy policies. However, confidentiality cannot be guaranteed for information that is intentionally made publicly accessible.

• Pothole reports, including their photographs, locations, and descriptions, may be displayed publicly on the Infra website.
• Account credentials and private account information, such as email addresses and passwords, are not intended to be displayed publicly. Access to this information is restricted according to the website's security practices.
• Submitted reports may be analyzed, processed, and used for research, statistical analysis, system evaluation, and the development or improvement of artificial intelligence models.

Participants should avoid including personally identifying information in photographs, descriptions, or other submitted content. Information already made public, incorporated into research analyses, or used in model development may not be fully retrievable following a withdrawal request.

6. Voluntary Participation and Withdrawal

Participation in this project is entirely voluntary. You may choose not to participate, and your decision will not result in any penalty or disadvantage. You may also choose which potholes to report and how much information to provide.

You may stop participating at any time. If you wish to request the deletion of a submitted report or your account, you may contact the student researchers using the contact information below. Withdrawal may not reverse the use of information that has already been publicly displayed, incorporated into completed research, or used in model development.

16. Contact

For questions concerning these Terms: